I love inviting employees to join me on a tea research trip. This is a unique opportunity for me to show the people who contribute to the success of Palais des Thés where tea comes from, how we source it, and who harvests and processes it. Here in Darjeeling (India), for example, they can immerse themselves in the world of tea, in direct contact with the leaves, and understand every stage of their transformation. Above all, they will discover how the work of the tea researcher is all about the people. We know the men and women who live on these mountains – some of them for decades – and we love them. Here, between tasting teas and visiting plantations, Audrey, Camille, Geoffroy, Laurence, Laurie and Marc realise that picking tea is not as easy as it seems.